Return & Refund Policy

At Personalize Wonders, every product is made with care and, where applicable, personalized specifically for you. Because our products are custom-made, we have a limited return policy.

Returns & Exchanges

We generally do not accept returns or exchanges for personalized or made-to-order products due to their customized nature.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can review the issue and make it right.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please email us at support@personalizewonders.com with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

After reviewing your request, we may offer a replacement or refund, depending on the circumstances.

Refunds

If your refund is approved, the applicable amount will be returned to your original payment method. Processing times may vary depending on your payment provider.

Shipping charges are generally non-refundable unless the item was damaged, defective, or incorrectly fulfilled.

Order Cancellations

Because personalized products may enter production shortly after an order is placed, cancellation requests should be submitted as soon as possible. Once an order has entered production, we may be unable to cancel or modify it.

Contact Us

If you have any questions about returns, refunds, or your order, please contact us at:

Email: support@personalizewonders.com

We’re happy to help and will do our best to resolve any issue fairly and promptly.